December 19, 2025
7 min
Holafly eSIM review
Discover our review of Holafly eSIM: reliable but expensive and slow to respond to customer support requests. Compare it with Voilà, the ideal alternative for staying connected while traveling.

On paper, Holafly and Maya Mobile seem interchangeable: two eSIMs with good ratings, two global coverage, two simple interfaces. But if you dig a little deeper, their approaches diverge on points that can change the whole travel experience.
Holafly has built its reputation on no-hassle unlimited calling. Maya Mobile has chosen a different path: multi-country regional packages, a guaranteed hotspot without exception, and installation without a dedicated application. Two valid logics, but not for the same travelers.
In this Holafly vs Maya Mobile comparison, we analyze exactly what makes them different, so you know which one is right for your next trip.

Rony
march 22, 2026
11 min read

| Criteria | Holafly | Maya Mobile |
|---|---|---|
| Package types | Mainly unlimited data | Limited + unlimited* (1 GB to 40 GB) |
| Starting price | ~$19-29 (7-day unlimited) | ~€5.99 (1 GB) - ~€2.49/day unlimited |
| Coverage | 260+ destinations | 200+ destinations (194 countries) |
| Global eSIM | Via monthly subscription | 119 countries in a single profile |
| Package duration | 1 to 90 days | 5 to 180 days |
| Calls / SMS | Data-only (VoIP possible) | Data-only (VoIP possible) |
| Connection sharing | Authorized, sometimes limited | Included without restriction |
| Mobile application | Application + QR code | QR code by email - no app required |
| Trustpilot rating | 4,6/5 | 4,6/5 |
| Ideal for.. | Large consumers, simplicity | Multi-country travelers, digital nomads |
Maya Mobile's "unlimited" packages are subject to a cap of 4 GB of broadband per 24 hours. Beyond that, speeds are throttled - something to bear in mind if you work intensively while traveling.
For those looking to choose their volume without paying a fortune for unlimited (often unnecessary), neither is a perfect answer. That's where voilà comes in as the best alternative to these two solutions.
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| Destination / Duration | Holafly | Maya Mobile |
|---|---|---|
| 7 days - United States | ≈ $29.90 (unlimited) | ≈ €12-20 (5-10 GB) |
| 7 days - Japan | ≈ $29.90 (unlimited) | ≈ €12-18 (5-10 GB) |
| 7 days - United Kingdom | ≈ $29.90 (unlimited) | ≈ €10-15 (5 GB) |
| 7 days - France | ≈ $29.90 (unlimited) | ≈ €10-15 (5 GB) |
| 30 days - Europe | ≈ $74.90 (unlimited) | ≈ €40-59 (unlimited Europe+) |
| 30 days - Global | ≈ $84 (unlimited) | ≈ $104 (unlimited 16 LATAM+ countries) |
Holafly offers almost no limited-volume packages. It's unlimited or nothing. For a traveler who consumes little data, is paying for gigabytes that will never be used. Over 7 days in Japan, the difference with Maya Mobile can exceed 10 to 15 euros for moderate use.
The Holafly model makes sense for heavy users, i.e. those who make video calls several times a day, watch videos or work constantly from their phone. For others, it's an extra cost that's hard to justify.
Maya Mobile offers several volumes for a single destination, so you can adjust the package to your actual consumption. Its regional packages (Europe+, Asia+, LATAM+) cover several countries with a single eSIM, which can be particularly interesting for multi-destination trips.
The downside: Maya Mobile's "unlimited" packages aren't really unlimited. Broadband speed is capped at 4 GB per day. For intensive professional use (continuous videoconferencing, heavy file transfers), this limit can be felt at the end of the day.
For moderate or intermediate use, Maya Mobile allows you to spend less than Holafly by choosing only the volume you need. For very intensive use, both offer unlimited solutions, but with nuances. voilà lets you choose your exact volume between 1 and 50 GB without having to decide between too little and too much.
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| Coverage criteria | Holafly | Maya Mobile |
|---|---|---|
| Destinations covered | 260+ destinations | 200+ destinations (194 countries) |
| Regional packages | Europe, Asia, Americas, Global | Europe+, Asia+, LATAM+, Middle East, Oceania |
| Global eSIM | Via monthly subscription | 119 countries in a single profile |
| Europe coverage | 40+ countries | 36 countries (Europe+ package) |
| Coverage North America | 🇺🇸 🇨🇦 🇲🇽 | 🇺🇸 🇨🇦 🇲🇽 |
| Network technologies | 4G/LTE and 5G depending on country | 4G/LTE and 5G (400+ partner operators) |
| Car renewal | Yes (monthly subscription) | Yes (option can be activated) |
Holafly covers 260+ destinations versus 200+ for Maya Mobile. This gap is particularly noticeable in less-frequented destinations. For major tourist routes (Europe, South-East Asia, the Americas), both providers cover the essentials without difficulty.
Users can choose between several types of packages:
Country packages: these offers are designed for a specific destination. Ideal for a trip focused on a single country, without paying for extended regional coverage.
Regional plans: one eSIM for several countries. Maya Mobile distinguishes itself here with well-defined regional packages (Europe+, Asia+, LATAM+) and a Global eSIM covering 119 countries in a single profile, a rare configuration on the market.
Both providers rely on local operator partners. Maya Mobile claims 400+ network partners, enabling it to offer greater redundancy in areas where a single operator is not enough.
Both services support :
Maya Mobile has designed its regional packages for travelers who cross borders. One purchase, one eSIM, multiple borders. Holafly also offers regional packages, but its main strength remains unlimited calls to a single destination.
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| Performance criteria | Holafly | Maya Mobile |
|---|---|---|
| Connection speed | Good, sometimes limited after threshold | Good, ceiling 4 GB broadband/day |
| Network stability | Generally stable | Good (400+ network partners) |
| Supported technologies | 4G/LTE and 5G depending on country | 4G/LTE and 5G depending on country |
| Connecting rural areas | Varies according to local operator | Correct (multi-operator) |
| Connection sharing | Authorized, sometimes limited | Unrestricted |
| ESIM installation | QR code or application | QR code by email, without app |
| Activation | To destination | Programmable at the desired date |
In urban areas and tourist destinations, Holafly and Maya Mobile both offer a smooth connection for everyday use. The difference lies in borderline cases: high consumption, areas with less coverage, or the need to share a connection.
Maya Mobile is different in terms of installation: no application to download, a simple QR code received by email is all that's needed.
This is where the difference becomes concrete. With Holafly, unlimited is reassuring, but the hotspot can be restricted depending on the destination, which is problematic if you want to connect your computer on the move.
With Maya Mobile, the hotspot is included without restriction in all packages. On the other hand, unlimited packages are capped at 4 GB of broadband per day. Beyond that, speeds drop. For intensive professional use, this cap can be noticeable.
The two suppliers share the same rating (4.6/5), but the feedback is not focused on the same points. At Holafly, the focus is on ease of use. At Maya Mobile, the responsiveness of support is often cited. voilà scores 4.7/5 with one constant: all applications work without restriction, whereas other eSIMs block certain services.
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| Customer support criteria | Holafly | Maya Mobile |
|---|---|---|
| Available languages | Multilingual support | Multilingual (mainly English) |
| Availability | 24/7 | 24/7 |
| Contact channels | Direct chat, email, WhatsApp | Email, website chat |
| Perceived responsiveness | Fast (direct chat) | Very fast |
| Trustpilot rating | 4,6/5 | 4,6/5 |
| Refund policy | Refund if problem | 100% refund if not used (14 days) |
Holafly relies on multiple channels: live chat, email, WhatsApp depending on the region. Maya Mobile focuses its support on web chat and email, with a responsiveness that regularly impresses users in their reviews.
One point to note: Maya Mobile operates mainly in English. For a French-speaking traveler who encounters a connection problem on the other side of the world, the language barrier can complicate exchanges in a moment of stress.
Both providers are perceived as responsive, but with nuances. Holafly is more accessible for French speakers. Maya Mobile stands out for its clear refund policy: 100% guaranteed if the package has not been activated within 14 days, and fast resolutions in the event of technical problems according to reviews.
voilà has made human support a central argument: a team available on WhatsApp 24/7, without bot or form. This is what users systematically mention in their feedback.
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Holafly and Maya Mobile both have their strengths. But in both cases, limitations persist depending on the traveler's profile.
Holafly imposes unlimited as the only option, which is practical but overpriced for moderate usage. Maya Mobile is more flexible on volume, but its unlimited plans mask a 4 GB/day cap that can create frustration if you exceed this limit regularly.
Holafly hotspot may be restricted in some countries. Maya Mobile broadband may be restricted after the daily threshold. Both providers have constraints that are not always made clear at the time of purchase.
Like all eSIMs, Holafly and Maya Mobile rely on local partner operators. Connection quality may therefore vary according to country, geographical area and local mobile network density.
Holafly simplifies with unlimited but charges for this simplicity. Maya Mobile makes volume flexible, but hides its limits in short lines. voilà has gone in another direction: complete transparency, unconditional hotspot, and a support that really speaks your language.
Neither Holafly's imposed unlimited access, nor Maya Mobile's sometimes insufficient volumes. voilà offers packages from 1 to 50 GB that adapt to every type of trip, from a light week to a month of intensive nomadism.
Download the voilà application, choose your destination and install your eSIM. The connection is automatically activated on arrival in your destination country, without any network settings or technical manipulations.
The price is known before departure, with no nasty surprises. You leave with a fixed cell phone budget, with no risk of overspending or forced top-ups during your stay.
Where Maya Mobile operates mainly in English, voilà offers WhatsApp support 24/7 with a real human team. No auto-response, no waiting by email.
Where Holafly can restrict the hotspot depending on the destination, voilà includes it without restriction in all its packages. Connect your computer, your tablet or share with your travel companions with no strings attached.
WhatsApp, TikTok, ChatGPT, Google Maps, banking apps, no app is blocked. Your phone works exactly the way it does at home, wherever you go.
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Travel abroad with confidence: no more roaming fees, connection struggles, or unexpected top-ups. With a travel-friendly eSIM, stay connected everywhere, stress-free and surprise-free.

Rony is our in-house travel-connected expert. Always curious and never too far from an airport, he explores the latest destinations while testing the newest eSIM solutions. He signs our articles on travel and mobile technology, with a single mission: to turn his discoveries into clear, reliable, and smart advice to accompany you anywhere in the world.
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