December 19, 2025
7 min
Holafly eSIM review
Discover our review of Holafly eSIM: reliable but expensive and slow to respond to customer support requests. Compare it with voilà, the ideal alternative for staying connected while traveling.

After comparing official prices with user feedback, we make a decision.

On paper, Holafly and Maya Mobile seem interchangeable: two highly rated eSIMs, global coverage, and user-friendly interfaces. But upon closer inspection, their approaches differ in ways that can completely change the travel experience. Holafly has built its reputation on hassle-free unlimited data. Maya Mobile has taken a different path: multi-country regional plans, guaranteed connection sharing without exception, and setup via QR code without a dedicated app.
Despite Maya Mobile’s strengths, a cross-analysis of official rates and user feedback reveals that Holafly wins 7-3 for the majority of travel profiles thanks to 24/7 multilingual support and a more consistent user experience. Continue reading this Holafly vs. Maya Mobile comparison and discover why Holafly is the best choice for about 80% of travelers in 2026, and in which specific cases Maya Mobile remains a viable option.

Rony
March 22, 2026
Updated: June 2026
15 min read
Holafly is the clear winner of the 2026 awards, having won 7 out of 10 categories: unlimited data, 24/7 support via chat and WhatsApp, more consistent speeds, a clear refund policy, a mobile app, consistent coverage, and perceived value.
Maya Mobile stands out in three specific areas: lower starting rates for small data plans, guaranteed data sharing without exception on all plans, and multi-country regional plans (Asia+, Europe+, LATAM+), including a Global eSIM that covers 119 countries with a single profile for travelers visiting multiple destinations.
Two things to watch out for: Holafly’s “unlimited” plan is subject to a Fair Usage Policy that throttles speeds after 2 to 5 GB per day, and data sharing is capped at 500 MB per day on standard plans. At Maya Mobile, so-called “unlimited” plans are actually capped at 4 GB of high-speed data per day, and customer support is primarily in English.
Choose based on your profile: Holafly for short stays, multi-country trips, or French-speaking travelers who don’t want to worry about daily data usage. Maya Mobile for travelers visiting multiple destinations who want flexible data allowances, guaranteed connection sharing, and a Global eSIM covering 119 countries.
An alternative to consider: a travel eSIM like voilà, which offers transparent pricing, data sharing included with all plans, no blocked apps, and live customer support.
Before getting into the details, here is a summary of the results for each category tested:
Final score: Holafly wins in 7 out of 10 categories—clearly dominating the criteria that matter most when traveling (network support, unlimited data, speed, value). Maya Mobile wins only in terms of starting price, tethering, and coverage specifically in Asia.
Maya Mobile is inherently cheaper than Holafly for small data allowances, because it offers fixed-data plans starting at 1 GB, particularly for destinations in Asia.
Holafly offers a simple plan: you choose the number of days (from 1 to 90), and data is unlimited for the entire period. For frequent travelers, Holafly Plans offers monthly plans starting at $39.90/month (10 GB) up to $64.90/month (unlimited with extended hotspot sharing).
Maya Mobile offers fixed-data plans (1 GB, 3 GB, 5 GB, 10 GB, 20 GB) with durations ranging from 7 to 30 days, depending on the destination. Prices start at around $4 to $7 for 1 GB for short stays, and the brand is particularly well-positioned in Asia (Japan, South Korea, Thailand, Vietnam, Indonesia). You only pay for what you expect to use, but once you reach your data limit, you’ll need to purchase a new plan.
| Destination (7 days) | Holafly | Maya Mobile | Ideal Profile |
|---|---|---|---|
| Japan | ≈ $29.90 (unlimited) | ≈ $5–$8 (3 GB) | Maya for light use |
| Thailand | ≈ $27 (unlimited) | ≈ $5–7 (3 GB) | Maya's short stay |
| South Korea | ≈ $27 (unlimited) | ≈ $5–$8 (3 GB) | Maya and Data Mastery |
| Vietnam | ≈ $29 (unlimited) | ≈ $4–7 (3 GB) | Maya, Specialist |
| Multiple countries in Asia | ≈ $47 (unlimited for 30 days) | ≈ $20–$30 (10 GB for 30 days) | Maya for Asia |
| 1-Day Pass | $6.90 for unlimited access | Virtually absent | Holafly wins |
The detail that makes all the difference: if you’re a light or occasional user (under 5 GB per trip) traveling to Asian destinations, Maya Mobile remains the more economical option. However, if you don’t want to worry about data usage on a daily basis, Holafly becomes the better value, because one or two Maya top-ups often cost as much as a multi-day Holafly plan.
SOUTH KOREA
active
20 Go
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SKTelecom, LGU+
Expires
In 3d • Jun 12
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THAILAND
active
20 Go
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AIS
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In 3d • Jun 12
Top up
JAPAN
active
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remaining
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NTT docomo
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In 3d • Jun 12
Top up
Travel abroad with confidence: no more roaming fees, connection struggles, or unexpected top-ups. With a travel-friendly eSIM, stay connected everywhere, stress-free and surprise-free.
No blocked apps
Tethering enabled
24/7 customer support
Maya Mobile is the best choice for light usage, especially in Asia. Holafly is the better option for unlimited plans or short-term stays of just a day.
Maya Mobile lists approximately 100 destinations, while Holafly covers over 260 countries directly. Holafly has the edge in terms of breadth and service quality, while Maya excels specifically in Asia.
Holafly operates in over 260 destinations with its own exclusive plans, negotiated directly with local operators. Holafly’s global plan covers 113 countries simultaneously. The brand ensures consistent quality: no matter where you are, you’re dealing with the same Holafly and receiving the same guarantees.
Maya Mobile covers over 200 destinations with regional multi-country plans (Asia+, Europe+, LATAM+) and a Global eSIM that covers 119 countries with a single profile—a clear advantage for travelers visiting multiple destinations who don’t want to juggle multiple eSIMs. Network quality depends on local partner carriers and may vary by destination.
Holafly for general coverage. Maya Mobile for multi-country coverage with a single eSIM (119 countries worldwide) or its regional plans: Asia+/Europe+/LATAM+.
That’s the main reason travelers choose Holafly. The entire brand is built around unlimited usage, whereas Maya Mobile offers a fixed data allowance.
All Holafly standard plans offer unlimited data. You pay by the day, not by the gigabyte. It’s this simplicity that appeals to millions of travelers every year, especially those who aren’t tech-savvy and don’t want to keep track of their data usage down to the last byte.
Maya Mobile offers a few so-called "unlimited" plans for certain destinations, but there’s a major catch: high-speed data is capped at 4 GB per day. Once this daily limit is reached, the connection switches to reduced speed until the next day. For typical use (browsing, GPS, social media), this limit is rarely reached. For heavy professional use (continuous video calls, large file transfers), it may become noticeable by the end of the day.
SOUTH KOREA
active
20 Go
remaining
Operator
SKTelecom, LGU+
Expires
In 3d • Jun 12
Top up
THAILAND
active
20 Go
remaining
Operator
AIS
Expires
In 3d • Jun 12
Top up
JAPAN
active
20 Go
remaining
Operator
NTT docomo
Expires
In 3d • Jun 12
Top up
Travel abroad with confidence: no more roaming fees, connection struggles, or unexpected top-ups. With a travel-friendly eSIM, stay connected everywhere, stress-free and surprise-free.
No blocked apps
Tethering enabled
24/7 customer support
Holafly by a long shot. Unlimited calling is a built-in feature available in over 200 destinations, whereas Maya Mobile doesn't offer it at all.
When it comes to connection sharing, Maya Mobile has the edge. This is one of the few areas where Holafly objectively falls short.
Holafly's standard unlimited plans include a data-sharing limit of around 500 MB per day. Once that limit is reached, the hotspot stops working until the next day. For phone use only, this limit isn't a problem. But for someone who connects their laptop to work, 500 MB runs out in just 30 minutes of video conferencing.
At Maya Mobile, since our plans offer a fixed data allowance, there are no contractual restrictions on data sharing for most plans. The gigabytes are yours to use however you like—share them between your phone, laptop, and tablet.
Maya Mobile, hands down. Free data sharing on all fixed-data plans, with no daily limit.
Both services comply with mobile security standards (carrier encryption, no storage of communication content). The real privacy concern when traveling is app blocking.
Holafly does not impose any restrictions of its own, but certain restrictions may be imposed by local partner operators. Some plans in Asia block local payment apps (WeChat Pay, PayPay), while others restrict European banking apps. Holafly does not explicitly state that it does not restrict apps.
Maya Mobile isn't any better. Blocking still depends on local partner carriers. On some Asian plans, European banking apps may be restricted, or TikTok may be slowed down in certain countries. Maya does not contractually guarantee that apps will not be blocked.
SOUTH KOREA
active
20 Go
remaining
Operator
SKTelecom, LGU+
Expires
In 3d • Jun 12
Top up
THAILAND
active
20 Go
remaining
Operator
AIS
Expires
In 3d • Jun 12
Top up
JAPAN
active
20 Go
remaining
Operator
NTT docomo
Expires
In 3d • Jun 12
Top up
Travel abroad with confidence: no more roaming fees, connection struggles, or unexpected top-ups. With a travel-friendly eSIM, stay connected everywhere, stress-free and surprise-free.
No blocked apps
Tethering enabled
24/7 customer support
It's a tie. Both rely on local carriers and do not offer a contractual guarantee of access to apps.
Both services support streaming and video calls, but they have very different features: Maya Mobile has a data cap, while Holafly limits data speeds once a daily threshold is exceeded.
Unlimited data = you can watch Netflix, YouTube, and Twitch as much as you want, until the Fair Usage Policy kicks in. In practice, 2 to 3 hours of HD streaming per day is still comfortable. Beyond that (continuous 4K streaming, massive cloud backups), speeds slow down and the experience deteriorates.
You pay for a set amount of data. With a 10 GB plan over 30 days, you can watch about 10 to 15 hours of Netflix HD before you run out. Then you have to top up or wait. The advantage: no speed throttling—you keep your full speeds until the very last bit. The downside: you have to plan ahead and buy larger plans for long stays.
| Use cases | Holafly (unlimited) | Maya Mobile (10 GB) |
|---|---|---|
| GPS + 30 days of messages | OK, unlimited | ≈ 3 GB used, OK |
| 1 hour of HD streaming per day | OK, under FUP | Recharge required halfway through the trip |
| 3 hours of Zoom per day | Data cap may apply on certain days | ≈ 13 GB, 2x data top-up |
| Laptop tethering | Limited to 500 MB per day | Free |
Holafly for simple mobile streaming and the convenience of multi-day use. Maya Mobile for professional video calls with unlimited data sharing—as long as you keep your data usage in check.
Maya Mobile regains the edge on multi-country travel. Its regional plans and Global eSIM covering 119 countries are a real differentiator for multi-destination itineraries.
Holafly offers regional plans (Europe, the Americas, Asia) that cover about ten countries on a single eSIM, plus a global plan covering 113 countries. The plans are unlimited in duration and offer consistent quality, but there are fewer multi-country options than with Maya Mobile.
Maya Mobile has positioned its multi-country plans as a key differentiator: Asia+, Europe+, and LATAM+ combine multiple countries into a single eSIM at competitive rates. The Maya Global eSIM takes this concept even further by covering 119 countries in a single profile—a clear advantage for travelers on multi-continent itineraries who want to avoid juggling multiple plans.
SOUTH KOREA
active
20 Go
remaining
Operator
SKTelecom, LGU+
Expires
In 3d • Jun 12
Top up
THAILAND
active
20 Go
remaining
Operator
AIS
Expires
In 3d • Jun 12
Top up
JAPAN
active
20 Go
remaining
Operator
NTT docomo
Expires
In 3d • Jun 12
Top up
Travel abroad with confidence: no more roaming fees, connection struggles, or unexpected top-ups. With a travel-friendly eSIM, stay connected everywhere, stress-free and surprise-free.
No blocked apps
Tethering enabled
24/7 customer support
Maya Mobile for trips across multiple countries or continents. Holafly if you want unlimited data within a single country.
In this category, Holafly has the biggest lead over Maya Mobile. This is also the most important factor when things go wrong during a trip.
Holafly offers 24/7 live chat accessible via the app and website, with support available in English, Spanish, French, German, Italian, and Portuguese. A dedicated WhatsApp channel allows you to contact support even when your eSIM isn't working (via your physical SIM card). Typical response times range from a few minutes to a few hours.
Maya Mobile relies on email and an online help center for support, with no live chat or dedicated WhatsApp channel. Response times vary: several user reviews report wait times of several days and responses that are sometimes generic for complex issues. The primary language of support is English.
| Holafly | Maya Mobile |
|---|---|
| A unified policy across the board | Varies depending on the eSIM and destination |
| Refund if not activated within the specified time frame | Restrictive after activation |
| Typical turnaround time: 3 to 7 days | Typical turnaround time: 1 to 3 weeks |
| Multilingual (EN, ES, FR, DE, IT, PT) | Primary Support |
| 24/7 Chat and WhatsApp | No live chat |
Holafly by a landslide. 24/7 multilingual chat and WhatsApp versus asynchronous email—that’s a two-generation gap in customer support.
Holafly has the edge when it comes to mobile apps. Its app is polished, highly rated, and offers built-in guides, whereas Maya Mobile is functional but less polished.
A clean, well-rated app (4.7/5 on the App Store, 4.6/5 on Google Play). It features guided onboarding, step-by-step setup guides for each device (iOS, Samsung, Pixel, Xiaomi, other Android devices), and a downloadable PDF guide for situations without an internet connection. The experience is designed for non-technical travelers who are new to eSIMs.
The Maya Mobile app lets you purchase, install, and manage your eSIMs directly from your smartphone. The user experience is decent but not as polished as Holafly’s: the design is more basic, the onboarding process is minimalist, and there are few built-in guides to help first-time eSIM buyers.
Holafly, clearly. An app designed for the general public, not for eSIM power users.
After comparing the 10 categories, Holafly comes out on top in most of them—with a clear lead in unlimited data, customer support, network stability, refund policy, and overall value. Maya Mobile wins only in entry-level rates, unlimited hotspot sharing, and its focus on Asia.
For the vast majority of travelers (about 80% of users), Holafly is the best choice in 2026. The higher cost compared to Maya Mobile is justified by the quality of the experience: a truly responsible end-to-end operator, 24/7 multilingual support via WhatsApp, one of the best apps in the industry, and unlimited data in over 200 destinations.
Maya Mobile is a good option in two specific cases: either you’re traveling to Asia to 1–3 specific destinations and keep your data usage under 5 GB per trip, or you’re on a very tight budget and are willing to manage multiple eSIMs or top-ups during your stay.
The balance between price, connection sharing, support, and zero restrictions
Consistent premium service, 7 out of 10 categories
The budget-friendly choice for hassle-free travel in Asia
More than 175 destinations worldwide
Plans ranging from 1 to 50 GB with some of the lowest prices per GB on the market
No blocked apps (TikTok, banking apps, WhatsApp, Asian payment apps)
Responsive, human customer support
4.7/5 on the App Store and Google Play based on over 100,000 reviews
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Rony is our in-house travel-connected expert. Always curious and never too far from an airport, he explores the latest destinations while testing the newest eSIM solutions. He signs our articles on travel and mobile technology, with a single mission: to turn his discoveries into clear, reliable, and smart advice to accompany you anywhere in the world.
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