Compatibility the Surface with eSIM

Is your Surface compatible with eSIM?

The Surface fully supports eSIM, allowing you to use a virtual SIM card without inserting a physical card.

Up to

4eSIMs

stored

Compatible models
  • Surface Go 3
  • Surface Go 2
  • Surface Duo 2
  • Surface Duo

Release date

2022

Up to

1eSIM

activatable

Thanks to this compatibility, you can:

  • Activate an eSIM plan immediately via the voilà app.

  • Use an eSIM while keeping a physical nano-SIM (Dual SIM depending on operator)

  • Travel or switch carriers easily without replacing your SIM card

What should you do before installing an eSIM on your Surface?

Before installing an eSIM on your Surface, check these important points:

  • The Surface is unlocked (unlocked for all carriers)

  • Your model is not a specific "Mainland China" model (eSIM restrictions may apply).

  • Your version of Windows is up to date (Windows 11+ minimum) to ensure maximum compatibility.

  • Install the eSIM via our app, which guides you step by step.

  • Activate your eSIM with an Internet connection (Wi-Fi or data) to avoid any blockages.

Do you have another device?

Instantly check if it supports eSIM technology.

Frequently asked questions about the Surface and eSIM