December 19, 2025
·7 min
Holafly eSIM review
Discover our review of Holafly eSIM: reliable but expensive and slow to respond to customer support requests. Compare it with voilà, the ideal alternative for staying connected while traveling.

After comparing the two services across six major destinations, we make a decision.

Simify and Holafly are among the best-known providers of travel eSIMs, but Holafly is the clear winner in 2026 when comparing the two services in terms of overall experience and perceived value. Both brands are known for their quick QR code activation and compatibility with major smartphones. They both have good ratings on Trustpilot and offer mobile apps for iOS and Android.
Despite this, a side-by-side analysis of official rates and public reviews reveals that Holafly offers significantly better value for money than Simify for the majority of travel profiles. Keep reading this Simify vs. Holafly comparison to find out why Holafly is the best choice for about 80% of travelers in 2026, and in which rare cases Simify remains a viable option.

Rony
May 5, 2026
Updated: June 2026
15 min read
Holafly is the clear winner of the 2026 awards, taking home 7 out of 10 categories: 24/7 support via chat and WhatsApp, unlimited data in over 200 destinations, one of the best apps in the industry, and consistent coverage.
Simify comes out on top in three specific areas: lower price per GB on short-term fixed-data plans, unlimited hotspot sharing on fixed-data plans, and payment in Australian dollars via Afterpay.
Two things to watch out for: Simify’s “unlimited” plan is capped at 1.5 GB/day at full speed (more restrictive than Holafly), and Simify’s customer support is only available during Australian business hours (1 a.m. to 8 a.m., French time). With Holafly, data sharing is capped at 500 MB/day on standard plans.
Choose based on your profile: Holafly for multi-country trips, short stays, frequent travelers, or European travelers. Simify for Australian travelers who want to pay in AUD or those living in rural areas.
An alternative to consider: a travel eSIM like voilà, which offers competitive rates, data sharing included with all plans, no blocked apps, and 24/7 multilingual WhatsApp support in over 175 destinations worldwide.
Before getting into the details, here is a summary of the results for each category tested.
Final score: Holafly wins in 7 out of 10 categories—clearly dominating the criteria that matter most for international travel (customer support, reliability, user experience, coverage). Simify wins in 3 categories: short-stay pricing, free hotspots, and Australian payment options.
Before we get into the numbers, it’s important to understand that these two brands aren’t exactly playing by the same rules.
Simify is an Australian company based in Sydney, founded in 2019 under the name SimsDirect. It initially sold physical SIM cards to Australian travelers heading abroad. In 2022, the transition to eSIM led to its rebranding as Simify. Today, Simify covers 150 destinations with fixed-data plans (5 GB, 20 GB, 50 GB, unlimited with a cap) for durations ranging from 7 to 90 days, partnering with major local carriers (AT&T, T-Mobile, Orange, Vodafone, SoftBank, NTT Docomo).
Holafly is a Spanish company founded in Madrid by Pedro Maiquez and Lidia Hu, which launched its eSIM service in 2019 following a poor connectivity experience in Thailand. The brand has grown rapidly and now has offices in France, Germany, Valencia, Medellín, Lima, and Bangkok. Today, Holafly covers more than 200 destinations with unlimited plans by duration (from 1 to 90 days) and a monthly Holafly Plans subscription (from $39.90 to $64.90 per month).
Holafly by a narrow margin: its unified global coverage and brand experience outweigh Simify’s local specialization, unless you’re traveling exclusively to or from Australia.
Simify is cheaper than Holafly for fixed-volume short-stay packages, because its fixed-volume pricing structure allows it to offer lower starting prices. This is one of the few areas where Simify has a clear advantage.
Simify offers fixed-data plans (5 GB, 20 GB, 50 GB, etc.) with durations ranging from 7 to 90 days, depending on the destination. Prices start low: a 5 GB / 7-day Europe plan for $18, a 5 GB / 7-day Japan plan for $12, and a 20 GB / 30-day U.S. plan for $45.
Holafly offers a simple plan: you choose the number of days (from 1 to 90), and data is unlimited for the entire period. For a standard subscription, Holafly Plans offers 10 GB for $39.90/month, 25 GB for $49.90/month, or unlimited data for $64.90/month.
| Destination | Simify (fixed volume) | Holafly (unlimited) | Who is this for? |
|---|---|---|---|
| Europe: 7 Days | 5 GB for $18 ($3.60/GB) | 7-day unlimited pass ~$34 | Holafly if more than 5 GB/week |
| Europe: 30 Days | 20 GB for $45 ($2.25/GB) | 30-day unlimited plan: $74.90 | Simify if used properly |
| Japan: 7 Days | 5 GB for $12 | 7-day unlimited pass ~$27 | Simify for light use |
| Japan: 30-Day Unlimited Plan | Limit: 1.5 GB/day | $74.90, 2–5 GB/day limit | Holafly (wider canopy) |
| USA 30 days | 20 GB for $45 | 30-day unlimited plan: $74.90 | Simify if you're on a tight budget |
| Australia: 30 days | 20 GB for about $40 | 30-day unlimited plan: $74.90 | Simify (local benefit) |
The detail that makes all the difference: Simify is cheaper than the listed price for almost all destinations, but this savings depends on you keeping your data usage under control. As soon as you exceed your allotted data allowance, you’ll need to purchase a new plan (Simify doesn’t offer data top-ups). Once you reach 20 GB or more per month, Holafly Unlimited becomes a competitive option.
SOUTH KOREA
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SKTelecom, LGU+
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In 3d • Jun 12
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THAILAND
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AIS
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JAPAN
active
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remaining
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NTT docomo
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In 3d • Jun 12
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Travel abroad with confidence: no more roaming fees, connection struggles, or unexpected top-ups. With a travel-friendly eSIM, stay connected everywhere, stress-free and surprise-free.
No blocked apps
Tethering enabled
24/7 customer support
Simify for short-stay fixed-data-plan packages. Holafly for heavy users and unlimited multi-country travel.
Simify and Holafly cover major destinations, but with different approaches.
Simify covers 150 destinations, sometimes combining multiple local carriers into a single plan. No eSIMs per city, no monthly subscription. The brand focuses on simplicity: one plan = one destination = one price. Its specialty: coverage in rural and non-touristy areas, where it stands out for its signal stability.
Holafly operates in over 200 destinations with its own exclusive plans, negotiated directly with local operators. The brand ensures a consistent quality experience: whether you’re shopping in Japan, Brazil, or South Africa, you’re dealing with the same Holafly. The brand also offers city-specific packages.
| Destination | Simify uses | Holafly uses |
|---|---|---|
| United States | AT&T / T-Mobile | T-Mobile |
| United Kingdom | Orange / Vodafone | Vodafone |
| France | Orange / Vodafone | Orange / SFR |
| Italy | Vodafone | Vodafone / TIM |
| Japan (fixed volume) | NTT Docomo 4G | NTT Docomo |
| Japan (unlimited) | SoftBank 4G/5G | NTT Docomo |
| Australia | Telstra / Optus | Telstra / Optus |
In mature markets, both providers partner with comparable premium operators. The key differences lie in the number of destinations (over 200 for Holafly vs. 150 for Simify), Holafly’s city-specific packages, and Simify’s focus on rural areas.
Holafly for the number of destinations and city-specific packages. Simify maintains its edge in signal quality in rural areas.
This is the main reason why travelers choose Holafly. The brand has built its entire value proposition around unlimited usage, and the difference between it and Simify on this point is significant.
Simify offers "unlimited" plans in about ten destinations. The catch: the usage limit is more restrictive than Holafly's. In Japan, for example, on the SoftBank network, speeds slow down after 1.5 GB of full-speed data per day. That's well below Holafly's limit.
All Holafly standard plans offer unlimited data. You pay by the day, not by the gigabyte. This simplicity is what appeals to millions of travelers every year, especially non-tech-savvy tourists who don’t want to keep track of their data usage.
SOUTH KOREA
active
20 Go
remaining
Operator
SKTelecom, LGU+
Expires
In 3d • Jun 12
Top up
THAILAND
active
20 Go
remaining
Operator
AIS
Expires
In 3d • Jun 12
Top up
JAPAN
active
20 Go
remaining
Operator
NTT docomo
Expires
In 3d • Jun 12
Top up
Travel abroad with confidence: no more roaming fees, connection struggles, or unexpected top-ups. With a travel-friendly eSIM, stay connected everywhere, stress-free and surprise-free.
No blocked apps
Tethering enabled
24/7 customer support
Holafly is clearly the winner. 2 to 5 GB per day versus 1.5 GB per day—that’s a significant difference for heavy users.
When it comes to connection sharing, Simify clearly has the edge. This is one of the few areas where Holafly objectively falls short.
Simify allows data sharing on most fixed-data plans, with no specific restrictions. The data is yours to use however you like—share it between your phone, laptop, and tablet. This is especially valuable for digital nomads, teams on the go, or travelers who need to connect multiple devices.
Holafly imposes a data-sharing limit of approximately 500 MB per day on standard unlimited plans. Once that limit is reached, data sharing is suspended until the next day. For phone use only, this has no impact. For a laptop connected to a video conference, 500 MB can be used up in 30 minutes.
Simify it clearly. Free hotspot access on all fixed-data plans, with no daily limit.
In terms of customer support, Holafly blows Simify out of the water. This is the category where the gap is widest, and it’s also the one that matters most when things go wrong while traveling.
Simify support is available via email, chat, and FAQs, but only during Australian business hours (10 a.m. to 5 p.m. Sydney time). In practical terms, if you’re traveling in Europe or the Americas, Simify support is offline when you have a problem. Time difference with France: 10 a.m. in Sydney = 1 a.m. in Paris. 5 p.m. in Sydney = 8 a.m. in Paris. This means that for a European traveler, Simify support is available for about 7 hours a day—often while you’re asleep.
Holafly offers 24/7 chat and WhatsApp support in 19 languages (English, Spanish, French, German, Italian, Portuguese, and more). You can contact support via WhatsApp even if your eSIM isn’t working (by using your physical SIM card or Wi-Fi). Response times range from a few minutes to a few hours.
SOUTH KOREA
active
20 Go
remaining
Operator
SKTelecom, LGU+
Expires
In 3d • Jun 12
Top up
THAILAND
active
20 Go
remaining
Operator
AIS
Expires
In 3d • Jun 12
Top up
JAPAN
active
20 Go
remaining
Operator
NTT docomo
Expires
In 3d • Jun 12
Top up
Travel abroad with confidence: no more roaming fees, connection struggles, or unexpected top-ups. With a travel-friendly eSIM, stay connected everywhere, stress-free and surprise-free.
No blocked apps
Tethering enabled
24/7 customer support
Holafly by a landslide. Its 24/7 multilingual support is structurally superior to office hours limited to a single time zone.
Holafly has one of the best eSIM apps on the market. Simify is effective but less polished.
Simify offers an iOS and Android app that stores your QR codes, plan details, and troubleshooting guides. The app is functional, but less polished than the industry leaders (Holafly, Airalo). Some users on the app stores have reported occasional bugs with data usage notifications.
A streamlined app featuring a guided setup process and step-by-step installation guides for each device (iOS, Samsung, Pixel, Xiaomi), plus a downloadable PDF guide for situations without an internet connection. Average ratings of 4.7/5 on the App Store and 4.6/5 on Google Play. Navigation is intuitive, even for first-time eSIM buyers.
Holafly, clearly. The UX is designed for travelers, not for advanced eSIM users.
This is the only area where Simify has a clear structural advantage, particularly for audiences in Australia, New Zealand, and the United Kingdom.
Simify accepts payments in Australian, U.S., and Canadian dollars, as well as standard credit cards, Apple Pay, and Google Pay. Most importantly, the brand offers Afterpay (or Clearpay in the UK), which allows customers to pay in four installments with no fees. This option is rare in the eSIM sector and is clearly aimed at travelers from Australia, New Zealand, and the UK.
Holafly accepts payments in euros, U.S. dollars, standard credit cards, Apple Pay, Google Pay, and PayPal. There is no built-in installment payment option. Cryptocurrency is not accepted either.
Simify for travelers from Australia, New Zealand, or the UK. A draw for Europeans.
Price charts don't tell the whole story. Here are four typical travel profiles to help you decide: short trip to Europe, long-term stay in Japan, traveler in rural areas, and Australian traveler.
Simify has an edge for two specific user groups: Australian or New Zealand travelers who appreciate being able to pay in AUD and use Afterpay, and backpackers in rural areas (West Africa, parts of Asia outside major cities) where Simify’s signal stability stands out. For these two groups, the price difference and payment experience more than make up for any other shortcomings.
Holafly outperforms the other two plans, which account for the vast majority of travelers. The short-term plan with moderate usage (a weekend in Barcelona, 3 days of unlimited data for $16.90) beats Simify’s fixed-volume plan. And the long-term plan, which includes occasional sharing and streaming, benefits from Holafly’s daily data cap of 2 to 5 GB, compared to Simify’s 1.5 GB per day.
Holafly is a close second, because the profiles it caters to are much more widespread than Simify's niche markets.
After comparing 9 categories, Holafly comes out on top in most of them—with a clear lead in device support, app functionality, unlimited data, consistent network quality, global coverage, and overall user experience. Simify wins only in terms of the base price per GB for short-term use, data sharing on fixed-volume plans, and Australian payments via Afterpay.
For the vast majority of travelers (about 80% of users), Holafly is the best choice in 2026. The higher cost compared to Simify is justified by the quality of the experience: a truly responsible end-to-end provider, 24/7 multilingual support, one of the best apps in the industry, and unlimited data in over 200 destinations.
Simify remains a good option in two specific cases:—for travelers from Australia or New Zealand who prefer to pay in Australian dollars using Afterpay—or for travelers in rural and non-touristy areas where signal quality is the top priority.
The balance between price, hotspots, support, and zero downtime
Consistent premium service, 7 out of 10 categories
The budget choice for Australian travelers
+175 destinations worldwide
Plans ranging from 1 to 50 GB with some of the lowest prices per GB on the market
No blocked apps (TikTok, banking apps, WhatsApp, Asian payment apps)
24/7 multilingual WhatsApp support
4.7/5 on the App Store and Google Play based on over 100,000 reviews
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Rony is our in-house travel-connected expert. Always curious and never too far from an airport, he explores the latest destinations while testing the newest eSIM solutions. He signs our articles on travel and mobile technology, with a single mission: to turn his discoveries into clear, reliable, and smart advice to accompany you anywhere in the world.
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To set up an eSIM on your phone: Settings > Cellular Data > Add an eSIM Card. Installation takes just a few clicks.
